The Bratislava shopping center had long been lacking skilled receptionists with excellent qualifications for its office spaces. Simply put, they were not available on the job market. This led to high staff turnover and poor service operations.
MVGM Property Management Slovakia, which manages the building, asked us to thoroughly assess the situation. Based on this, we recommended the installation of e-Reception. And what was the outcome?
Our major contribution was that we can tailor the electronic receptionist precisely to the individual needs of our clients. We verified this with this project as well.
"According to the wishes of the clients, e-Reception at Shopping Palace can handle simple tasks like calling the office manager to more secure entry forms with identity verification using an ID card," says Erik Molčan, Senior Property Manager at MVGM in Slovakia.
Patrik Zúrik from the Slovak branch of our parent company M2C Slovakia adds: "We would like to thank our clients for their trust and the new ones for their commitment to the path of automation and process efficiency, which will save them costs."
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One of Europe’s largest real estate conferences – Property Forum – was held in Vienna. Our colleagues presented our innovative and technological solution – e-Reception and at the same time absorbed the latest trends and information from this rapidly developing field. We strive to keep up with the dynamic world of real estate so that we can continuously bring the best solutions to our clients. The Property Forum conference