e-Reception welcomes visitors in Shopping Palace Zlaté Piesky
February 7, 2024
2 min
When qualified people are rare, just employ an electronic receptionist
The Bratislava shopping center had long been lacking skilled receptionists with excellent qualifications for its office spaces. Simply put, they were not available on the job market. This led to high staff turnover and poor service operations.
MVGM Property Management Slovakia, which manages the building, asked us to thoroughly assess the situation. Based on this, we recommended the installation of e-Reception. And what was the outcome?
Immediate provision of reception services
Very rapid and smooth implementation thanks to prior analysis
Highly positive feedback from tenants
And most importantly... SAVINGS OF UP TO 45% IN OPERATIONAL COSTS
Customized receptionist
Our major contribution was that we can tailor the electronic receptionist precisely to the individual needs of our clients. We verified this with this project as well.
"According to the wishes of the clients, e-Reception at Shopping Palace can handle simple tasks like calling the office manager to more secure entry forms with identity verification using an ID card," says Erik Molčan, Senior Property Manager at MVGM in Slovakia.
Patrik Zúrik from the Slovak branch of our parent company M2C Slovakiaadds: "We would like to thank our clients for their trust and the new ones for their commitment to the path of automation and process efficiency, which will save them costs."
Get clear, accurate and clearly processed demographic data about your store visitors with detailed analysis.
Digitisation of processes
Stay up-to-date by digitizing your records and processes. Visits, key loans, production equipment revisions, incident reports - you'll have it all automatically and reliably documented.
Central Protection Desk
Ensure your security with a central security desk service from which we remotely monitor and evaluate alarm signals 24/7. In the event of a risk or security incident, we dispatch our experienced response units.
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e-Reception welcomes visitors in Shopping Palace Zlaté Piesky
When qualified people are rare, just employ an electronic receptionist The Bratislava shopping center had long been lacking skilled receptionists with excellent qualifications for its office spaces. Simply put, they were not available on the job market. This led to high staff turnover and poor service operations. MVGM Property Management Slovakia, which manages the building, asked us to thoroughly assess the situation.
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